How can we help?
Questions, a word that needs attention, or something that does not work as expected? Here is how to reach us.
Contact the publisher
Katalyst Labs Private Limited
ceo@katalystlabs.comOpens your email app. No message is sent automatically.
Tell us the device model, operating-system version, app version and what happened, where relevant. For a word or picture correction, include the word and theme. Please do not send children’s names or photos, passwords, payment details or unnecessary personal information.
No response-time guarantee is made. See how support email is handled.
Downloading the app
Kamus is not available to download yet. Verified App Store and Google Play links will be added when released. The website is an introduction, not a playable web version of the app.
Audio in a development preview
In the current development app, tap Dengar on a word page. Navigating between words does not automatically play pronunciation. Check your device volume and connected headphones.
A recording that is not yet available is labelled “Audio belum tersedia”. Recordings and listening checks are still being completed. Do not delete your app to troubleshoot sound without considering the local progress you could lose.
Local progress and backups
The current development design stores progress and settings on the device, without an account or its own cloud sync. Device backups may contain another copy. Final backup, reinstall and deletion behaviour will be checked before release.
Corrections and accessibility
Tell us the word, theme or page, what you expected and what you noticed. For accessibility feedback, include the device and assistive technology if useful and comfortable to share. Medical information or a child’s identity is not needed.
Privacy questions
Use the same contact for questions about the app, website or email correspondence. The app privacy preview describes intended design; the website and email notice covers this site.